Frequently Asked Questions

Please reach us at info@fgdc.com.au if you cannot find an answer to your question.

What types of clothing do you clean?

We provide professional dry cleaning/laundry, steaming and pressing services for all types of clothing including suits, blazers, trousers, shorts, shirts, vest, ties, coats, all kinds of dresses including formal/evening dresses, debutante dresses, wedding dresses, jumpsuits, traditional garments and more.

Do you clean doonas, blankets or other soft furnishings?

Yes, we provide professional dry cleaning/laundry services for soft furnishings such as doonas, duvet, blankets, mattress toppers and curtains, etc.

Can you do steam/press only?

Yes, we provide professional steaming and pressing services if that suits your needs, we can even do it on the spot if you need it urgently.

How long does it take to get my clothes back?

Our standard turnaround time is 2 business days, but we also offer same-day and next-day service to help our customers out.

Do you do repairs and alterations?

Yes, we provide expert garment alteration and repair services. Tailoring garments, adjusting hemlines, sleeves shortening, replacing zips, etc. Please speak to one of our staff members for more information.

Can you do repairs and alterations for wedding dress or debutante dress?

Yes, we'll treat your precious garment as if it's ours. Our experienced tailors can provide expert alteration and repair services for wedding dress or debutante dress.

What's your location and your service area?

We are conveniently located in Westfield Fountain Gate. Our customers come not only from Narre Warren, Berwick, Dandenong and other surrounding suburbs, but also from all over Melbourne.

Why should I choose Fountain Gate Dry Cleaners?

With over 35 years experience in the dry cleaning industry, our team has an extensive knowledge and skilled practice in garment care, stain removal, repairs and alterations. We treat your garments as if they are ours. Our friendly team is always available to answer any questions you may have, and we are committed to providing you with the best possible service.

How often should I get my suits dry cleaned?

The frequency of dry cleaning your suits depends on how often you wear them and the conditions they are exposed to. Here are some general guidelines:

After Every 2-3 Wears: If you wear your suit regularly but don't expose it to heavy soiling, dry cleaning it every 2-3 wears is usually sufficient.
After Heavy Use or Staining: If you spill something on your suit or wear it in a particularly dusty or dirty environment, it’s best to dry clean it immediately to prevent stains from setting in.
Seasonal Storage: At the end of a season, if you plan to store your suit for an extended period, it’s a good idea to dry clean it first to remove any oils, sweat, or dirt that could attract pests or cause discoloration over time.

Fountain Gate Dry Cleaners

Fountain Gate Dry Cleaners

Frequently Asked Questions

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